Privacy policy for Clients / Website Visitors and Cookie policy for Website Visitors


Alfen Elkamo

Oy Elkamo Ab
Torparlänsvägen 2
68600 Jakobstad Finland


Elsteel Oy
Isosandsundintie 18
68600 Jakobstad Finland


The Data Controller under the General Data Protection Regulation, hereafter referred to as ‘Alfen Elkamo’.




1. Introduction

Alfen Elkamo respects the privacy of its clients, the users of its products and the visitors to its website. Alfen Elkamo processes all personal data in compliance with the applicable legislation, in particular the "GDPR" (General Data Protection Regulation). 

By means of this privacy policy Alfen Elkamo wishes to inform you how Alfen Elkamo deals with your personal data. In this policy you will find how Alfen Elkamo deals with personal data provided by you and received by us, who the recipient of the personal data is, how the personal data is collected, what the foundation for the personal data collection is, for what purpose this personal data is used, how you can get insight into your data and how you can request to change or erase this data.  


2. Data Controller 

This privacy policy applies to the processing of personal data by Alfen Elkamo, existing of Oy Elkamo Ab and Elsteel Oy, as part of the Alfen N.V. group, hereafter jointly referred to as "Alfen Elkamo". In principle, Alfen Elkamo is responsible for the processing, unless another company within the Alfen N.V. group is the recipient of the personal data, in which case this company is responsible. 


In case you have questions about Alfen Elkamo's privacy policy or about the processing of data, under which, for instance, a request to inspection, alteration or deletion of data, please send an email to: You can also contact Alfen Elkamo by post, by sending your inquiry to Alfen Elkamo has not deployed a data protection officer. 


3. Collection

Alfen Elkamo receives your personal data in case you have entered you details by form on our website, in case you entered details through a questionnaire sent to you by email, in case you place an order on our website, in case you are the recipient of services from Alfen Elkamo, in case you use certain Alfen Elkamo products and/or in case you send us emails, there is telephone correspondence between you and Alfen Elkamo or you have contacted Alfen Elkamo employees otherwise, for instance at conventions or events. 


4. Personal data

Fundamentally, you do not need to provide Alfen Elkamo with your personal data in order to use the majority of Alfen Elkamo's website. 


Alfen Elkamo can collect and process the following categories of personal data for the under "5. Pursposes" listed purposes:

a. Name and address details;

b. Contact details, such as your email address or telephone number;

c. The company you are active at;

d. Your CV and other details provided by you in case you have applied for a job via the website.


Remaining specific data provided this has been collected through a questionnaire filled in by you. In case you have filled in certain forms on our website, you could have also provided additional data. This also applies in case you have contacted Alfen Elkamo otherwise, for instance by means of email, telephone, at conventions or other events.  


Furthermore, Alfen Elkamo can collect and process data received from the website or from the device you used to visit the website. This can include:

a. Location details;

b. Information originating from cookies (for more information on cookies, the reader is referred to Alfen Elkamo's "Cookie policy")

c. Data collected through other websites, for instance when you visit the Alfen Elkamo website through Facebook (for the sake of comprehensiveness, Alfen Elkamo refers the reader to the privacy statements of these parties. Alfen Elkamo is not responsible for the contents. Should you be referred to a third-party website through the Alfen Elkamo website, please read the privacy statement and other terms and conditions carefully);

d. Recorded telephone correspondence for training purposes.


5. Legal grounds and purposes

Above-named personal data can be processed based on the following grounds:

a. You have granted permission to do so (article 6 section 1 subsection a GDPR);

b. Processing is necessary for realising an agreement in which you are one of the relevant parties (article 6 section 1 subsection b GDPR); or

c. Processing is necessary to comply with legal requirements that Alfen Elkamo is subjected to (article 6 section 1 subsection c GDPR). 


Alfen Elkamo collects your data listed under "4. Personal data", for the purpose of providing better service. More specifically, the personal data is collected for the following purposes:

a. To respond to your questions about our products or services and in order to provide you with information regarding our products or services;

b. To provide products or services requested by you;

c. To verify your identity and financial data with respect to the delivery of our products and services.

d. To improve our products and services;

e. To analyse and follow up on complaints about our products or services.

f. To comply with legal requirements and requirements arising from "compliance";

g. To send you emails concerning special offers for our product and services that could be relevant to you.

h. To assess if you are suitable for employment at Alfen Elkamo, in case of a job application via the website.


6. Recipients of your personal data 

Alfen Elkamo can share your personal data with:

a. Third-party companies, as described in section "2. Data Controller";

b. with respect to personal data which you have requested us to share by making connections between accounts;

c. Alfen Elkamo product sellers, in case you as a private individual wish to buy Alfen Elkamo products via the Alfen Elkamo website. 

Alfen Elkamo could share personal data with third parties supporting Alfen Elkamo in providing and facilitating their products and services, such as the website host, the questionnaire host, the party analysing data and the providers of marketing support and customer service. They are granted access to your personal data only if it is strictly necessary for their activities. It is strictly and explicitly forbidden for all third parties that Alfen Elkamo shares your personal data with to use it for purposes other than those stipulated in the agreement between Alfen Elkamo and these third parties. 


Alfen Elkamo shall not sell your personal data to third parties or otherwise disclose it for remuneration. 


In case certain Alfen Elkamo group activities are sold or transferred to other companies, the possibility exists that your personal data is disclosed to the advisor of the potential recipient. Should this be the case, this privacy policy shall continue to apply to your personal data. Naturally, disclosure on the grounds listed above will occur only after appropriate measures have been taken to safeguard the integrity and confidentiality of your personal data.


In principle, Alfen Elkamo will not disclose your personal data to countries outside of the European Economic Area. Under no circumstance will Alfen Elkamo disclose your personal data to third parties located in countries outside of the European Economic Area. Yet, the actual location where specific data is saved is not always verifiable (think of back-up servers). Under these circumstances however, Alfen Elkamo will continue to protect your personal data by making processing agreements with third parties processing your personal data, in which obligations arising from the GDPR are also imposed on these third parties. 


7. Your rights

In this privacy policy Alfen Elkamo wishes to inform you about the processing of your personal data. However, Alfen Elkamo understands you might have additional questions or require clarification. Please feel free to ask your additional questions by sending an email to: You can also contact Alfen Elkamo by post, by sending your inquiry to Moreover, you can exercise the following rights. 

You have the right of insight or a copy of your personal data and/or you can have your data changed if it is incorrect or incomplete. You have the right to constrain your personal data or file a complaint regarding the processing of your personal data. You have the right to request the disposal of your personal data. In case you have subscribed to receive emails from Alfen Elkamo, you can always unsubscribe by following the link in this coverage. 

In making a request, Alfen Elkamo could ask you to reveal your identity, in order to determine whether your request is legitimate. 


Alfen Elkamo can reject your request for insight in case this leads to the violation of privacy rights of other persons, the disclosure of company secrets or to the benefit of protecting intellectual property. In case your details are needed to comply with an agreement or legal requirement, the possibility exists that your data cannot (yet) be deleted. 

You have the right to file a complaint to the relevant Data Authority. 


8. Retention period

Alfen Elkamo retains your personal data for as long as is strictly necessary to correctly carry out its intended purpose. In case Alfen Elkamo has collected your data as part of an agreement, your personal data will be retained for as long as is strictly needed to carry out the objective of this agreement. In case data has been collected with your consent, your personal data will be retained until you revoke your consent or until the personal data is no longer strictly necessary for achieving the intended purpose.  


Legal requirements may dictate that your personal data must be retained after it has served its intended purpose. In this case we are bound to do so. 


9. Guarantee

How we deal with your personal data is paramount to Alfen Elkamo. Alfen Elkamo cannot guarantee that the measures implemented by Alfen Elkamo are impossible to bypass, since the internet is an open system. However, Alfen Elkamo takes all appropriate technical and organisational measures to protect your personal data from loss, alteration or unauthorised access. 


Access rights regarding your personal data are limited by Alfen Elkamo. Moreover, only the personal data that is strictly necessary to achieve the intended purpose will be used. Persons who have access to your personal details are correctly informed about its confidentiality and are instructed to handle it with the utmost care. They are also bound to a non-disclosure agreement to guarantee the integrity and confidentiality of your data. 


10. Alterations

Alfen Elkamo reserves the right to make amendments to this privacy policy in case something changes in the personal data processing policy Alfen Elkamo sets forth. This amended version automatically and immediately takes effect upon completion and therefore replaces the preceding version. Alfen Elkamo advises to check the privacy policy regularly, since amendments and alterations can be implemented.




1. Introduction

When you visit a website, cookies are saved on your computer, laptop, tablet or phone. Cookies are text documents containing small pieces of information. This is sent to a browser by the server, so the browser can be identified by the server on each page. Alfen Elkamo also uses cookies to discover your preferences. Some functionalities on the Alfen Elkamo website are accessible only if you have accepted our cookie policy. Insofar cookies contain identifiable data (this means they are traceable to a person), the privacy policy set forth by Alfen Elkamo applies.


2. Types of cookies

a.Technical cookies

The Alfen Elkamo website uses technical cookies. These cookies are necessary for the correct functioning of the website, for instance to enable account registration or to be able to log in to your account.

b. Functional cookies

The Alfen Elkamo website uses functional cookies. By using this type of cookies, Alfen Elkamo is able to recognise your computer (or other devices such as smartphones or tablets). These cookies are necessary for the correct utilisation of certain parts and functionalities of the website. They are used to recognise certain preferences and settings, for instance your personal preferences whether or not to allow cookies, the country from which you are visiting the website, the language of this website, etc. Cookies are used to enhance your experience when visiting our website.

The Alfen Elkamo website also uses material originating from third parties. This material originates from another source and is placed on the Alfen Elkamo website by a code. For instance, think of YouTube videos. These codes also use cookies, so the contents are correctly presented to you. For the sake of comprehensiveness, Alfen Elkamo refers the reader to the cookie policy of these parties.

c. Analytical cookies

The Alfen Elkamo website uses analytical cookies via Google Analytics. These cookies collect anonymous information about how the website is used by its visitors. This way, Alfen Elkamo can monitor statistics concerning visitors to its website, how visitors were referred to the website and how you use the website, so Alfen Elkamo can get a better insight in the effectiveness of the website.

d. Performance cookies

The Alfen Elkamo website uses performance cookies to verify if an advertisement leads to a purchase or a subscription.

e. Profiling cookies / Tracking cookies

The Alfen Elkamo website uses tracking cookies. These cookies collect information concerning your internet usage in order to align advertisements with your preferences and to gauge the effectiveness or our advertisement campaigns. These cookies are usually placed by third parties. These third parties being a network of advertisers.

Additionally, the Alfen Elkamo website uses tracking cookies, which are placed on the Alfen Elkamo website to identify an internet user. General information about how you use a website can be collected via web pages you visit. This way, data on your preferences and interests can be acquired.

f. Social media cookies

The Alfen Elkamo website uses social media cookies. This way you can share content from the website on social media, like Facebook, LinkedIn, Instagram or Twitter. These cookies are not directly verifiable by Alfen Elkamo. You are therefore advised to read the privacy policy of the relevant social media providers carefully.


3. Erasing cookies

If you so require, you can reject cookies. You can do so via the "settings" of your internet browser. In case you use multiple browsers, you need to reject cookies on each browser.

Some cookies are automatically erased when closing the web browser, for example session cookies. Other cookies are saved until they expire or are actively erased. Actively erasing cookies can be done on your web browser. How to erase cookies exactly, depends on which web browser you are using.

Please keep in mind that some parts and functionalities become inaccessible or are no longer functional once you have erased cookies.

Google Analytics is operational on the Alfen Elkamo website. You can disable Google Analytics by downloading a tool from Google by clicking on the following link:


4. Web beacons

Pages on the Alfen Elkamo website can contain so called "web beacons". These web beacons are a type of electronic image recording the number of viewers visiting the website. These web beacons are used to verify the effectiveness of a campaign.

In case you are referred to the website of a third party via the Alfen Elkamo website, we strongly advise you to carefully read the privacy policy of this third party. Alfen Elkamo is not responsible for the policy of these third parties.